Kenneth Head of Stockbridge first started Head Insurance Agency out of his home to supplement his farm income, and in 1972 was joined in the business by his son Tom and daughter-in-law Alyce, each working out of their own home office.

In 1983, the offices were combined into one central location in Stockbridge. Two years later, after 38 years in the insurance business, Kenneth retired and Tom and Alyce took ownership of the business.

Tom and Alyce's daughter Tracy joined the agency in 1988. After Tracy married Dean Hemauer in 1990, Dean also joined the family agency. "It seemed like a great opportunity," Dean said.

In 1992, Head Insurance Agency moved to its current location in Sherwood. "Our agency had outgrown the building we occupied in Stockbridge and many people from Stockbridge work in the valley," Tracy said. "It is a corridor connecting Calumet and Outagamie counties. Sherwood is a growing community that needed a local independent agency. We felt that it would be a good fit and it has been."

Tracy remembers a day at the Sherwood office when a family walked in to get their hair cut. "They seriously thought that Head Insurance was a hair salon." Tracy said. "We offered to cut their insurance premiums!"

Today, Head Insurance Agency of Sherwood has four employees, including Mitzi Moore who joined the business in 1995. "Mitzi has been in the insurance industry for over 30 years," Tracy said. "She was an underwriter at one of our companies before she joined our agency."

Keeping up with insurance law changes along with company-agency interaction is a challenge in the insurance business. "Automation is also challenging as it makes our industry more-fast paced," Tracy said. "The need to keep up with technology is constant."

In January of this year, Dean and Tracy officially took ownership of the agency, becoming the third generation to run the family business. "People ask us how we can work together every day as husband and wife," Tracy said. "I don't know, but for us, it works and it works very well.

"We would like our customers to know that although Dean and I are now the owners of Head Insurance Agency, my father Tom will still be here and continue to work as an agent."

Dean and Tracy are excited to continue the family tradition of service. "We are a small independent agency that prides itself on our customer service," Tracy said. "We have a great relationship with our customers. It is fun to be able to work with grandparents, parents, and children as their families grow and change."

"We enjoy working with all kinds of people and their unique situations," Tracy said. "Every day is different. It makes our jobs interesting.. It is very rewarding to help people."

"When you work with Head Insurance, you are not working with an 800 number," Tracy said. "You can stop in anytime and we also offer house calls. We give people advice and guidance rather than just a quote. Our customers get the peace of mind knowing that we are here to help."

Head Insurance Agency LLC is located at W579 Castle Drive in Sherwood.

Additional information can be found at headinsurance.biz.

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